Air Travel to Become More Accessible for Passengers with Disabilities in 2025
Starting January 16, 2025, passengers with disabilities will experience stronger protections when traveling by air, thanks to a new Department of Transportation (DOT) rule designed to enhance accessibility and dignity.
On Monday, U.S. Transportation Secretary Pete Buttigieg announced updated federal regulations aimed at improving airline travel for individuals with mobility impairments, particularly those using wheelchairs. This move follows repeated violations by airlines that mishandled mobility devices, leading to delays, damage, and inconvenience for travelers.
Key Changes in Airline Disability Protections
Under the new DOT rule, airlines must:
Provide proper training for employees responsible for assisting passengers with disabilities and handling wheelchairs.
Ensure dignified assistance, prioritizing passenger autonomy, independence, and privacy while boarding, deplaning, and navigating airport terminals.
Return wheelchairs and assistive devices in the same condition they were received.
Conduct annual competency assessments for staff assisting passengers who use mobility devices.
Improve seating accommodations for travelers with disabilities.
Addressing a Long-Standing Issue
According to DOT data, nearly one in every 100 wheelchairs or scooters transported on U.S. flights is damaged, delayed, or lost. For passengers who rely on mobility aids, such incidents restrict their freedom and independence.
“Every passenger deserves safe, dignified travel when they fly,” said Secretary Buttigieg, emphasizing the need for airlines to be held accountable.
A Continued Push for Accessibility in Air Travel
Secretary Buttigieg has made airline accessibility a key priority:
In 2022, the DOT introduced the Airline Passengers with Disabilities Bill of Rights.
In July 2023, a rule was finalized requiring airline restrooms to be wheelchair-accessible.
American Airlines was fined $50 million for violating disability-related travel protections.
The latest federal mandate sets a new standard for accessible air travel, ensuring that passengers who rely on wheelchairs and mobility aids can fly with dignity, safety, and ease.
Source: CBS News
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